Thank you for choosing Flower Basket. Our Shipping Policy outlines the terms and conditions governing the shipment of our products. By making a purchase from Flower Basket, you agree to comply with the policies detailed below.
1. Order Processing:
- Orders are typically processed within [X] business days from the date of purchase. Processing times may vary based on product availability, customization requirements, or unforeseen circumstances.
2. Delivery Timeframes:
- Estimated delivery times are provided during the checkout process. While we strive to meet these estimates, actual delivery times may vary based on the shipping destination, courier efficiency, and external factors beyond our control.
3. Delivery Methods:
- Flower Basket offers standard and express delivery options. The availability of these options depends on the delivery location and the nature of the product being shipped.
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Shipping & Delivery
4. Shipping Rates:
- Shipping rates are calculated based on the delivery destination, chosen delivery method, and the weight and dimensions of the products in your order. The shipping cost will be displayed during the checkout process.
5. International Shipping:
- Currently, Flower Basket provides shipping services within [Your Geographic Coverage Area]. We do not offer international shipping at this time.
6. Order Tracking:
- Upon dispatch, you will receive a confirmation email with a tracking number and a link to track your order. You can use this information to monitor the status and location of your shipment.
7. Address Accuracy:
- It is the responsibility of the customer to provide accurate shipping information. Flower Basket is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Delivery Attempts:
- In the event that delivery is unsuccessful, the courier may attempt redelivery or leave a notice for the recipient to arrange pickup or reschedule delivery.
9. Delays and Force Majeure:
- Flower Basket is not responsible for delays in delivery caused by natural disasters, inclement weather, customs processing, or other unforeseen events beyond our control.
10. Contacting Customer Support:
- For any inquiries related to shipping or to report issues with your delivery, please contact our customer support team at support@flowerbasket.com.
11. Changes to the Shipping Policy:
- Flower Basket reserves the right to update and modify this Shipping Policy at any time. Changes will be effective upon posting on our website.
Thank you for choosing Flower Basket. We appreciate your understanding and cooperation with our shipping policies.
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