Privacy Policy

Effective Date: 01/12/2023

Thank you for choosing Flower Basket. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect:

• Personal Information: When you place an order or create an account, we collect personal information such as your name, address, email, and phone number.
• Payment Information: To process transactions, we collect payment details. However, we do not store your complete payment information. Transactions are securely processed through our payment gateway.
• Device and Usage Information: We collect information about your device and how you interact with our website, including IP addresses, browser types, and browsing patterns.

2. How We Use Your Information:

• Order Fulfillment: We use your personal information to process and fulfill your orders, including delivery and customer support.
• Communication: With your consent, we may send you promotional emails, newsletters, or information about special offers and discounts.
• Improving Services: We analyze data to enhance our website, services, and user experience.

3. Information Sharing:

• We do not sell, trade, or transfer your personal information to third parties without your explicit consent.
• We may share data with trusted third-party service providers involved in order fulfillment, delivery, and payment processing.

4. Data Security:

• We implement industry-standard security measures to protect your personal information.
• All online transactions are encrypted using SSL technology.

5. Cookies:

• We use cookies to enhance your browsing experience. You can choose to disable cookies, but this may impact certain features of our website.

6. Your Choices:

• You can update your account information and preferences at any time.
• You have the right to opt-out of promotional communications.

7. Children’s Privacy:

• Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to the Privacy Policy:

• We may update this Privacy Policy periodically. The effective date will be revised accordingly.

9. Contact Us:

• If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@@flowerbasketkota.com.

By using Flower Basket’s services, you agree to the terms outlined in this Privacy Policy.